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Privacy Policy

Wonlex is committed to protecting the privacy of our customers. Learn about how we do this by reading our privacy policy.

Introduction

Welcome to the website of iWonlex ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.iwonlex.net (the "Site") and use our Wonlex Tracking App (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use the App.

Gathering and Processing of Personal Data

Who is responsible for processing your data?

The data controller of the automated computer file is iWonlex, registered under the relevant legal entity, with its registered office at:
Room 13A01, 14th Floor,
Tangwei Commercial Building,
Fuhai Rd,
Baoan District,
Shenzhen,
CHINA

For what purpose do we process your data?

At iWonlex, we collect and process your data for the following purposes:

1. Product Purchase/Registration:
To manage any orders you have made.
To ensure the proper functioning of our online store, respond to your queries, guide you through the purchasing process, and address any issues that may arise.
To respond to any queries or requests you send us.
To keep you informed about offers and promotions.
To personalize your orders and provide access to all products and promotions available on our store by creating a user profile on our website.

2. Contact and Support:
To respond to any queries or requests you send us and provide technical support if requested.

3. Newsletter.
To send you information about our latest news, offers, and promotions.

4. Wonlex Tracking App:
If you use our Wonlex Tracking App, we collect location and device information to provide you with real-time tracking services for your authorized devices.
This data is used solely to provide you with the requested tracking services and is not shared with third parties unless required by law.

5. Website Improvement:
To monitor your actions while browsing our website, helping us improve its functionality, security, user-friendliness, and overall service quality.

What is our legitimate interest in processing your data?

The legal basis for processing your data is your informed consent, as we assume that by using our website or the Wonlex Tracking App, you accept the conditions outlined in this Privacy Policy.

Do we pass your data on to others?

We do not transfer your data to third parties unless required by law or for the purposes described above. For example, we may share data with public authorities or other entities to fulfill our legal obligations.

What are your rights when you provide us with your data?

You have the following rights concerning your data:

Right to Confirmation:
A. You have the right to obtain confirmation from iWonlex regarding whether we are processing your data.
Right to Access, Rectify, and Delete:

B. You have the right to access your data and request correction of any incorrect data. You may also request the deletion of your data if it is no longer necessary for the purposes for which it was collected. If you use the Wonlex Tracking App, you can request the deletion of your account and associated data.
Right to Limitation of Processing:

C. In certain circumstances, you may request the limitation of processing your data. In such cases, we will only retain your data for filing or defending against claims.
Right, to Object:

D. You can object to the processing of your data for reasons relating to your situation. In this case, iWonlex will cease processing your data unless there are compelling legitimate grounds for filing or defending against potential claims.
Remember, you have the right to file a complaint with the relevant supervisory authority at any time.

Data Security and Retention

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include but are not limited to encryption, firewalls, secure server infrastructure, regular security audits, and employee training.

We will retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your data is no longer necessary, we will securely delete or anonymize it.

Use of Cookies

We use cookies and similar technologies to enhance your browsing experience on our website. Cookies are small text files stored on your device that allow us to recognize you and remember your preferences. They help us analyze website traffic and customize content to improve our services.

By using our website, you consent to the use of cookies by this Privacy Policy. You can manage your cookie preferences through your browser settings and opt out of certain types of cookies. However, please note that disabling cookies may affect your user experience and limit the functionality of our website.

Links to Third-Party Websites

Our website and app may contain links to third-party websites or services that are not operated or controlled by iWonlex. This Privacy Policy does not apply to those third-party websites or services. We recommend reviewing the privacy policies of any third-party websites you visit to understand their data practices.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our website or app after any modifications will signify your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: support@iwonlex.net. We will respond to your inquiries as soon as possible.

By using our website and app, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your data as described herein.

Thank you for trusting iWonlex with your personal information.

Contact Us

If you can't find what you're looking for or you would like to send us a business inquiry, you are more than welcome to leave your contact info below and we will be in touch shortly.

Shenzhen Wonlex Technology Ltd.


Room 13A01, 14th Floor,
Tangwei Commercial Building,
Fuhai Rd,
Baoan District,
Shenzhen,
CHINA

Tel: +8618681535670

Emails: 
- info@iwonlex.net (Business Inquiries)
- support@iwonlex.net (Service & Support)
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