More Questions you might concern:
1. How to use the QR code to check authenticity?
First, you have to scrape off the coating to scan the complete QR code. Then, you'll see a page showing your watch's unique random number. Once the code has been used before, there will be a message to remind.
2. Why do we need this?
While Wonlex has become a trusted supplier worldwide, some retailers use our brand to sell replica watches without any warranty or support. Since those watches are made with cheap and low-quality components, they expose children to unknown risks. We use this code, which makes it easy for parents to identify the original watch and let their children have a safe and practical smartwatch.
3. How long is the warranty of the watch?
When you buy a wonlex authorized watch, you will enjoy a one-year warranty after your purchase. During this period, you can consult after-sales, return & exchange, and update services freely. (Fee will be charged for replacement of your damaged accessories).
4. What if there is a problem with the watch I ordered?
Suppose you have any problems with the quality of your device or have difficulty setting up your watch. In that case, we suggest contacting our official dealer first, or you can send an email to support@iwonlex.net, and your inquiry will be answered within 24 hours.
More about Wonlex:
Wonlex - CHINA's Leading GPS Smart Watch Manufacturer
Shenzhen Wonlex Technology Co., Ltd., established in 2014, is determined to provide quality intelligent wearable devices for overseas buyers. For 8 years, we have embraced the vision to bring convenience and connection to the family through technology and provide our overseas partners with successful, in-depth customization services. Up to now, we have provided OEM and ODM services to 1000+ customers. More than 5 million households use Wonlex products, and our customers are located in 54 countries globally.
Our goal
To bring the family closer
Our Certificate
Wonlex Kids GPS Watch has obtained certificates such as CE, Rohs, and FCC. The return rate of our exported watches is less than 1%. All products purchased in our official authorized store enjoy one-year after-sales service.
Contact us if you have any other questions
